Legal Disclaimer

Privacy Policy

Effective Date: July 2, 2025

Welcome to Enchanted Herbal. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

Business Name: Enchanted Herbal
Address: 2900 Carlisle Rd., Dover, PA 17315
Email: enchantedherbalcompany@gmail.com
Website Platform: Hosted by Wix.com

2. What Information We Collect

We collect the following personal information when you use our website:

Contact Information: Name, email address, shipping/billing address
Order Information: Products purchased, order history
Payment Information: Payment details are processed securely via third-party processors (e.g., Wix Payments) — we do not store or access full payment information ourselves
Technical Data: IP address, browser type, and usage data via cookies and analytics tools

3. How We Collect Your Information

We collect information through:

Account sign-up or newsletter subscription
Product purchases and checkout process
Email subscription forms (via Wix and third-party email tools)
Cookies and similar tracking technologies

4. How We Use Your Information

We use your information to:

Fulfill and ship your orders
Communicate with you about your order or account
Send occasional marketing emails (with your consent)
Improve and personalize your website experience
Comply with legal obligations

5. Sharing Your Information

We do not sell your personal information.

We may share limited data with third-party providers who help us run our business, such as:

Website hosting and analytics (Wix, Google Analytics)
Payment processors (Wix Payments)
Email marketing platforms

These providers are only given the information necessary to perform their services.

6. Cookies & Tracking

We use cookies to provide essential website functionality and analyze traffic. You can control cookie settings through your browser preferences.

7. Your Rights

You can:

Request access to your data
Ask us to correct or delete your personal information
Opt out of marketing emails at any time via the unsubscribe link
Request data portability in certain cases (EU/EEA residents)

To exercise these rights, contact us at enchantedherbalcompany@gmail.com.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. International Users

At this time, we primarily serve customers in the United States. If you are accessing our site from outside the U.S., please note that your data will be processed in accordance with U.S. law.

10. Data Security

We use appropriate technical and organizational safeguards, including secure hosting via Wix and encrypted payment processing, to protect your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. We recommend checking back periodically.

12. Contact Us

For any questions or concerns about this policy, contact:
📧 enchantedherbalcompany@gmail.com