Legal Disclaimer

Terms and Conditions

Effective Date: July 2, 2025

Welcome to Enchanted Herbal. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms in full.

If you do not agree to these Terms, please do not use our site.

1. About Us

Business Name: Enchanted Herbal
Address: 2900 Carlisle Rd., Dover, PA 17315
Email: enchantedherbalcompany@gmail.com
Website Platform: Hosted on Wix

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict or inhibit their use and enjoyment of the site. You must be at least 18 years old or have permission from a parent or guardian to make a purchase.

3. Products and Subscriptions

We sell dried herbs and herbal subscription boxes. All products are for personal use and are not intended for resale. We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

4. Payment and Billing

All transactions are processed securely via third-party payment providers (e.g., Wix Payments). We do not store or have access to your full payment information.

By submitting a payment, you confirm that:

You are authorized to use the payment method provided
All billing information is accurate and truthful

5. Shipping and Delivery

We ship within the United States and may expand to other countries in the future. Shipping rates and estimated delivery times will be provided at checkout. Once an order is shipped, we are not responsible for delays caused by the carrier.

6. Returns and Refunds

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds for opened, used, or unwanted items.

If your order arrives damaged or incorrect, please contact us at enchantedherbalcompany@gmail.com within 7 days of delivery. Be prepared to include your order number, a description of the issue, and photos if applicable. If approved, we’ll offer a replacement or a refund to your original payment method.

7. Intellectual Property

All content on this website, including images, product descriptions, logos, and written material, is the property of Enchanted Herbal and may not be copied, reproduced, or used without permission.

8. Disclaimer of Medical Claims

Our products and statements have not been evaluated by the Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a healthcare professional before using herbal products, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

Use our products at your own discretion. Enchanted Herbal is not responsible for misuse or adverse reactions.

9. Limitation of Liability

To the fullest extent permitted by law, Enchanted Herbal shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or misuse of our products or website.

10. Privacy

Your use of our website is also governed by our Privacy Policy and Accessibility Statement, which explain how we collect, use, and protect your information.

11. External Links and Third Parties

Our site may contain links to external websites or services we do not own or control. We are not responsible for their content, practices, or accessibility.

12. Modifications to These Terms

We reserve the right to update or change these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the website after changes are made constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us at:

📧 Email: enchantedherbalcompany@gmail.com
📍 Address: 2900 Carlisle Rd., Dover, PA 17315