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Legal Disclaimer

Shipping Policy

Effective Date: July 2, 2025

At Enchanted Herbal, we strive to deliver your herbal products promptly and securely. Please read the details below regarding our shipping practices.

1. Shipping Methods & Carriers

We ship all orders within the United States using USPS (United States Postal Service). Shipping times and options may vary depending on your location and order type.

2. Subscription Boxes

  • Subscription boxes are shipped once a month, at or around the 18th of each month.

  • Shipping for subscription boxes is free of charge to the customer.

  • Boxes are shipped via USPS Priority Mail or First Class, depending on size and weight.

3. Herb Orders (Dried Herbs Sold by the Ounce)

  • Herbs are shipped individually based on the weight of your order.

  • Shipping costs for dried herbs typically range around $7 per order, depending on weight and destination.

  • Shipping fees will be calculated and displayed at checkout.

4. Order Processing Time

  • Orders for dried herbs are typically processed and shipped within 1–3 business days.

  • Subscription boxes are prepared and shipped monthly, on or near the 18th.

5. Shipping Time Estimates

  • Domestic shipments via USPS typically arrive within 3–7 business days after shipping, depending on your location and USPS service levels.

  • Please note that shipping times are estimates and may vary due to factors outside our control, such as weather, holidays, or carrier delays.

6. Shipping Restrictions

  • Currently, we only ship within the United States.

  • We do not ship to PO boxes or APO/FPO addresses for subscription boxes; for dried herbs, please contact us for availability.

7. Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your package.

8. Lost or Delayed Packages

Enchanted Herbal is not responsible for lost, stolen, or delayed packages once they have been handed over to USPS. Please contact USPS directly for assistance with shipping issues.

If you experience any issues with your order, please reach out to us at enchantedherbalcompany@gmail.com, and we will do our best to help.

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